Introduction to Grievance Redressal Cell

The Grievance Redressal Mechanism desires to promote and maintain a conducive and unprejudiced educational environment. The objectives of Grievance Redressal Mechanism include the following:

The mechanism enables a student to express feelings by initiating and pursuing the grievance procedure in accordance with the rules and regulations of the College. ‘Grievance Redressal Mechanism’ enquires and analyses the nature and pattern of the grievances in a strictly confidential manner. Emphasis on procedural fairness has been given with a view to “the right to be heard and right to be treated without bias”.

During the year no such major grievances were received. Grievances otherwise received were forwarded to the Convener/ Director & Principal/ Addl. Director for immediate redressal. In all such cases prompt action were taken and the matter sorted out. In all cases the aggrieved student was informed of the measures taken and checks in the system were introduced to ensure there was no repetition of the same.

Objectives of Grievance Redressal Mechanism

• To support, those students who have been deprived of the services offered by the College, for which he/she is entitled.
• To make officials of the College responsive, accountable and courteous in dealing with the students.
• To make officials of the College responsive, accountable and courteous in dealing with the students.

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